Join us on August 26 @ 12 pm for a special session with two experienced attorneys from Neighborhood Legal Services Los Angeles and the Department of Managed Healthcare. Toni Vargas, Associate Supervising Attorney, Neighborhood Legal Services of Los Angeles County, and Donella Green, Senior Counsel, Department of Managed Healthcare
Topics to be covered:
Overall Healthcare Coverage
Overview & Navigation Medi-Cal and Covered California changes
Options for fighting insurance denials
Resource List:
1) Department of Managed Healthcare Factsheet about how to file complaints with the Department of Managed Health Care, which regulates most insurance plans in California, including Medi-Cal Managed Care Plans. (English and Spanish) See more here: https://www.dmhc.ca.gov/FileaComplaint.aspx
2) Factsheet about "Balance Billing" protections for services received at in-network facilities by out-of-network providers (English and Spanish)
3) Factsheet on Timely Access to Care, rights regarding timelines for medical appointments (English and Spanish)
4) - 7) Factsheets on upcoming changes to Medi-Cal Dental benefits for certain immigrants. There are 2 factsheets in each of English and Spanish
8) - 11) Factsheets summarizing recent and upcoming changes to Medi-Cal based on immigration status (English, Spanish, Chinese and Armenian). This factsheet is also available in other languages on the Health Consumer Alliance website: https://healthconsumer.org/your_rights/page/2/ (The Health Consumer Alliance is a statewide network of legal aid organizations that assist with consumer healthcare issues).
Summary of recent and upcoming changes to Medi-Cal: https://www.dhcs.ca.gov/medi-cal/updates/medi-cal-changes/
"Fee-For Service" Medi-Cal:
https://www.dhcs.ca.gov/individuals/medi-cal-managed-care-frequently-asked-questions/
For further assistance, please contact Neighborhood Legal Services of Los Angeles County:
(800) 433-6251 - main hotline
(866) 559-0480 - Health Consumer Center team (Healthcare law team within NLSLA)
Or apply online at nlsla.org and click on "Get Help"
For people who live outside of Los Angeles County, the Health Consumer Alliance has information about getting connected to healthcare legal services across the state: https://healthconsumer.org/
Factsheets for 2026 California Healthcare Update and Department of Managed Health Care Resources